Privacy Policy

We may collect the following types of information:

Personal Information

When you create an account, place an order, or update your profile, we may collect:

• Name
• Email address
• Phone number
• Profile details
• Delivery address
• Payment/card-related details if added by the user
• Order history
• Favourite stores or products

Location Information

Speezu may collect your location information to:

• Show nearby stores and restaurants
• Calculate delivery availability
• Display routes and maps
• Improve delivery and pickup experience

Order and Transaction Information

When you place an order, we may collect:

• Products added to cart
• Store or restaurant details
• Delivery or pickup option
• Order status
• Coupon usage
• Order amount
• Payment-related status

Device and Notification Information

We may collect device information such as:

• Device type
• App version
• Push notification token
• Firebase Cloud Messaging token

This helps us send order updates, account alerts, and important app notifications.

Technical Information

We may automatically collect limited technical data, including:

• App usage data
• Crash or error logs
• IP address
• Device operating system
• API request information

This helps us improve app performance, security, and user experience.

We use your information to:

• Create and manage your account
• Allow browsing of products, stores, and categories
• Process orders and checkout
• Manage delivery and pickup services
• Show nearby stores using map and location services
• Send order updates and push notifications
• Save your cart, favourites, addresses, and preferences
• Improve app features and performance
• Prevent fraud, misuse, or unauthorized access
• Provide customer support
• Comply with legal requirements

Speezu allows guest users to browse products, stores, categories, and maps without logging in.

However, some features may require login, including:

• Checkout
• Order history
• Favourites
• Profile management
• Saved addresses
• Reviews

Speezu uses location permission to show nearby stores and improve delivery-related features.

We do not collect your location in the background unless it is required for an active app feature and permission is granted by you.

Speezu uses Firebase Cloud Messaging to send push notifications.

Notifications may include:

• Order status updates
• Delivery updates
• Account alerts
• Promotional or service-related messages

You can turn off notifications anytime from your device settings.

Speezu may allow users to save or enter payment-related information for checkout.

We do not sell your payment information. Payment information is used only to process orders and manage user checkout experience.

Where third-party payment providers are used, their own privacy policies and security standards may also apply.

Speezu may use trusted third-party services to operate the app, including:

• Firebase for notifications and app services
• Google Maps for maps, location, and route display
• Backend API services for account, store, product, and order management
• Payment service providers, if payment functionality is enabled

These services may collect information according to their own privacy policies.

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.

Your data may be stored on secure backend servers and third-party service providers used by Speezu.

However, no method of online transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

We do not sell your personal information.

We may share necessary information only with:

• Stores, restaurants, or vendors to process your order
• Delivery partners, if required for delivery
• Payment providers, if payment is processed
• Technical service providers who help operate the app
• Legal authorities, if required by law

You may contact us to:

• Update your account information
• Request correction of your personal data
• Request deletion of your account or personal information
• Ask privacy-related questions

Some information may be retained if required for legal, security, fraud prevention, or order record purposes.

Speezu is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we may delete it from our systems.

We keep your information only as long as necessary to:

• Provide app services
• Complete orders
• Maintain account records
• Resolve disputes
• Improve app performance
• Comply with legal obligations

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of the app after changes means you accept the updated policy.

If you have any questions about this Privacy Policy or your data, contact us at: